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Something is Broken
Something is Broken
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Technical Issues
General Information
Are you the person experiencing the issue?
Please tell us if you are the one having the issue, or if you are submitting this for someone else.
Yes - I am the person experiencing the issue.
No - I am not experiencing the issue myself, but I will serve as the primary contact.
Full Name - Person Experiencing Issue
Since you’re submitting this on someone else’s behalf, please provide the name of the person who’s actually experiencing the issue.
7-Digit Chaminade ID Number - Person Experiencing Issue
Phone Number - Person Experiencing Issue
If you are staff or faculty, please enter your office phone number.
Phone Number - Primary Contact
If you are staff or faculty, please enter your office phone number.
Alternate Phone Number - Person Experiencing Issue
Alternate Phone Number - Primary Contact
Current Time Zone
Providing your time zone helps us be mindful of the time difference and plan accordingly.
Do you have access to your Chaminade Email?
Yes - I do have access to my Chaminade email
No - I am unable to access my Chaminade email
Chaminade Email Address - Person Experiencing Issue
Great! We will communicate with you through your Chaminade email address.
Alternate Email Address - Person Experiencing Issue
Since you don’t have access to your Chaminade email right now, we’ll use your alternate email to stay in touch. We’re happy to help you get back into your Chaminade email too!
Chaminade Email Address - Primary Contact
Incident Details
Issue Title
Short summary that quickly describes the problem. Examples: “Can’t log in,” “Wi-Fi issue,” “Email problem.” Details can go in the description below.
Details
Tell us what’s going wrong and any steps you’ve already tried. Include details like what device you’re using, when the problem started, and anything else that might help us understand the issue.
If you have a screenshot of an error message or anything that might help, please attach it below—it’s always appreciated!
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
Have a screenshot or file that shows the problem? Add it here—it helps us help you faster!
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Impact - Scope of the issue
Let us know how many people are affected by this issue.
Affects User
Affects Group
Affects Department
Affects Organization
Other Information
Status
The status of the ticket. This indicates where the ticket is in its lifecycle.
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code