Overview
Instructions to log into Self Service
Requirements to Succeed
- Your Chaminade Email Address
- Format - firstname.lastname@chaminade.edu
- Example (Name = John Doe) - john.doe@chaminade.edu
- Initial default password
- Format - CHAMINADE [firstinitial_lastinitial][last_2digits_of_Chaminade_ID]!
- Example (Name = John Doe, Chaminade ID = 1234567) - CHAMINADEjd67!
- New personal password
- Minimum password length of 8 characters
- Must NOT contain our full 7-digit Chaminade ID number
- Must NOT contain any part of your account's display name
- Must meet complexity requirement of at least 3 of the following categories
- At least 1 upper case letter (A-Z)
- At least 1 lower case letter (a-z)
- At least 1 numerical digit (0-9)
- At least 1 non-alphanumeric character/symbol (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Instructions
- Navigate to chaminade.edu
- Click "FACULTY/STAFF" at the top of the site
- Click "Self-Service" under Accounts
- Enter your Chaminade Email Address, then click "Next"

- Follow the prompts.
- Please note that this password will also be used for:
- CUH Google Email
- Self-Service (if applicable)
- Canvas (if applicable - usually for Faculty)
- Ellucian Colleague (if applicable - usually for Staff)
- Password will expire after a year (365 days), requiring a new password to be set on expiration
- Once you have successfully signed in to Microsoft, you will be redirected.
- Welcome to Self-Service (*Screen content varies on constituency)
Frequently encountered problems
Error message: "Login Failed. Please check User Name and Password" (click to expand)
- It's possible that you've already updated your password in the Portal. Canvas and Self-Service both use the same password as the Portal.
Question? Need More Help?
Related articles and services can be found on the column to the right (below if on a mobile device). If you have questions or need additional help, please contact IT Client Services.